Privacy Policy

Privacy Notice

Last Updated: 19/07/2021

  • Definitions
  • About this privacy notice
  • Changes to this privacy notice
  • How to contact us
  • Personal Data
  • Data we collect
  • How we use your data
  • Cookie Policy

1. Definitions

Personal Data – any information relating to an identified or identifiable natural person. Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data. Data subject – a natural person whose Personal Data is being Processed. Child – a natural person under 16 years of age. We/us (either capitalised or not) – Veteran Fire Safety Ltd

2. About this privacy notice

This Privacy Notice explains how Veteran Fire Safety collects, uses, and discloses data about you and processes information that identifies or can be used to identify you (sometimes referred to as “personal data” or “personal information” under applicable privacy and data security laws, and hereinafter “personal data”) when you use our website(s), mobile apps, and other online products or services that link to this Privacy Policy (collectively, the “Services”) or when you otherwise interact with us. From time to time we partner with third parties to provide you with products, promotions or other experiences. We will show you the privacy policies belonging to those third parties when they will receive information in connection with those experiences. Their privacy policy will govern the collection of your personal data, in addition to this Privacy Policy.

3. Changes to this Privacy Policy

We’re likely to update this Privacy Policy in the future and when we make changes, we will revise the date at the top of the policy and, in some cases, will notify you through the Services, such as on our homepage, or via email or other communication. Please come back and check from time to time for the latest information on our privacy practices.

4. How to contact us

If you have questions or concerns about the information in this Privacy Policy, our handling of your personal data more generally, your choices and rights regarding such use, or wish to exercise your rights under law, please do not hesitate to contact us at:

Veteran Fire Safety is the controller and responsible for your personal data.

Contact details:

Full name and legal entity: Veteran Fire Safety Ltd

Email address: admin@veteranfiresafety.co.uk

Postal address:
Veteran Fire Safety Ltd
Rawa House
Whitwick Road
Coalville
Leicestershire
LE67 3FA

5. Your Rights

As a Data Subject you have rights under the GDPR. These rights can be seen below. Veteran Fire Safety Ltd will always fully respect your rights regarding the processing of your personal data, and has provided below the details of the person to contact if you have any concerns or questions regarding how we process your data, or if you wish to exercise any rights you have under the GDPR.

6. Personal Data

The type, scope, and purpose of the personal data collected, processed, and used

  1. Every visit to our website and each request for data from the website is logged by the IP address of the computer from which it was requested. This information is saved for internal system-related and statistical purposes. The following information is logged: the name of the requested file, the date, and the time of the request, the amount of data transferred, the IP address, the notification of a successful request, the web browser, and the requesting domain.

Additional personal data (name, job title, company, address, phone, fax, email address) is only collected if you voluntarily disclose this information online in the form of an information request.

  1. If you have provided us with personal data, we will only use it for the purposes of communication regarding your requests & to process contracts concluded with you.

Forwarding and transfer of data

(1) Your personal information will only be passed on to third parties or otherwise transferred if it is required for the processing of the contract. A requirement exists especially in the transfer of order information to suppliers, for example, for the purposes of supplying or billing, for the provision of requested training, or for answering questions raised.

(2) Disclosures to authorised state institutions and authorities are only made if required by law or we are obliged by court order to do so.

Storage of personal data

Veteran Fire Safety Ltd. collects personal data for as long as it is required to provide a service you have requested or to which you have given your consent, except where legal obligations otherwise exist.

Right of withdrawal

You may object to the use of your personal data with immediate effect in the future at any time by withdrawing your consent. The notice of withdrawal should be sent to the Privacy Officer at admin@veteranfiresafety.co.uk.

7. How we use your data

We use the data we collect to provide, maintain, and improve our Services. We also use the data we collect to:

Send you technical notices, updates, security alerts and support and administrative messages and to respond to your comments, questions and customer service requests; Communicate with you about products, services, offers, and events offered by Veteran Fire Safety Ltd and provide news and information we think will be of interest to you; Personalise and improve the Services and provide advertisements, content or features that match user profiles or interests. Your interests and preferences are inferred from data we collect regarding what types of content you have interacted with, how long you interacted with them, how often you interacted with them, and the nature of your interaction with the content; Monitor and analyse trends, usage and activities in connection with our Services and personalize and improve the Services; Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Veteran Fire Safety Ltd; Carry out any other purpose described to you at the time the data was collected.

6. How we use your data

We use the data we collect to provide, maintain, and improve our Services. We also use the data we collect to:

Send you technical notices, updates, security alerts and support and administrative messages and to respond to your comments, questions and customer service requests; Communicate with you about products, services, offers, and events offered by Veteran Fire Safety Ltd and provide news and information we think will be of interest to you; Personalise and improve the Services and provide advertisements, content or features that match user profiles or interests. Your interests and preferences are inferred from data we collect regarding what types of content you have interacted with, how long you interacted with them, how often you interacted with them, and the nature of your interaction with the content; Monitor and analyse trends, usage and activities in connection with our Services and personalize and improve the Services; Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Veteran Fire Safety Ltd; Carry out any other purpose described to you at the time the data was collected.

8. Cookie Policy

Cookies are small data text files that are sent from a server during a browsing session. Cookies are typically stored on your computer’s hard drive and are used by web sites to simulate a continuous connection to that site. The use of cookies automatically identifies your browser whenever you interact with a site. A “web beacon,” also known as a tag, pixel tag, or clear GIF, is used to transmit information back to a web server. When we talk about “cookies” in this Privacy Policy, we mean not just cookies, but web beacons and similar technologies.

Cookies and similar technologies allow us to collect the following types of personal data: a unique ID assigned to your device; IP address; device and browser type; operating system; referring URLs; content viewed or other actions taken through our Services; time and date of those actions; country and language selected.

Browsers and devices have tools that allow you to disable cookies on sites and apps. If you disable cookies you may not be able to access all the features of our services. We suggest that you keep our essential cookies (described below) active for a better user experience and to help us keep improving and developing our products and services.

8.1 Types of cookies

Depending on their function and purpose, cookies may fall into one of four different categories: required cookies, performance cookies, functional cookies, and marketing cookies.

Required cookies:

These cookies are saved on your computer to enable website navigation and other basic functions of the website.

Performance cookies:

These cookies gather information about the use of the website, including the frequency and duration of visits, the browser used, and the pages visited.

With performance cookies, we do not collect any personal data that would allow us to identify a user. The collected data only serve to optimise user experience and site usability.

Functional cookies:

Functional cookies enable the storage of previously shared data like user name, language, and location to simplify usage and to provide individually chosen functions.

Marketing cookies:

These text files are used for the presentation of targeted, user-relevant content. They also support the placement of individualised advertisements.

Please note that when using a mobile device, some cookies might not work properly.

8.2 Cookies we use

Performance cookies:

Google Analytics

This website uses Google Analytics, a web analytics tool provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymisation, Google will truncate/anonymise the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA.

On behalf of the website provider, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore, you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.

You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website:

Disable Google Analytics

Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/.